Privacy Policy

The Nick Holappa Foundation (“the Foundation,” “we,” “us”) is a nonprofit organization based in Cleveland, Ohio. We fund therapy and research for veterans living with PTSD and other mental-health conditions. The people who trust us include veterans, families, donors, volunteers, and partners, and we take that trust seriously.

This Privacy Policy explains what information we collect through our website and related online services, how we use it, when we share it, and the choices you have. By using our website you agree to this Policy. If you do not agree, please do not use the site.

1. Information we collect

We collect only what we need to run our programs and communicate with you.

Information you give us:

• Contact details you submit through a form or email, such as your name, email address, phone number, and message.
• Newsletter or update sign-ups, which usually include your name and email address.
• Volunteer, event, or partnership inquiries, including any details you choose to share.
• Donation information, such as your name, email address, mailing address, donation amount, and any dedication or message. Payments are handled by a third-party payment processor, described in Section 4.

Information collected automatically:

• Basic technical data such as your IP address, browser type, device type, pages visited, time spent, and the site you came from.
• Cookies and similar technologies, described in Section 5.

Information we do not want through this website:

• Please do not submit medical records, diagnoses, treatment details, military service records, Social Security numbers, or other sensitive personal information through our website or contact forms. We do not need it to respond to a general inquiry. If you are a veteran seeking help, we will tell you how to reach our program staff or a qualified provider safely.

2. How we use information

We use the information we collect to:

• Respond to your questions and requests.
• Process and acknowledge donations, and send receipts and tax-acknowledgment letters as the law requires.
• Send updates about our work, events, and fundraising, if you have asked to receive them.
• Organize volunteers and events.
• Operate, secure, and improve our website, and understand how it is used.
• Meet legal, tax, accounting, and grant-reporting obligations, and keep our records in order.
• Protect the Foundation, our community, and others from fraud, abuse, or misuse.

3. How we share information

We do not sell, rent, or trade your personal information, and we do not share donor or supporter lists with other organizations for their own marketing.

We share information only in these limited situations:

• Service providers who help us run the site, process donations, send email, host data, or analyze traffic, and who may use your information only to perform services for us.
• Professional advisers such as accountants, attorneys, and auditors who are bound to keep information confidential.
• Legal and safety reasons, when required by law, subpoena, or government request, or when needed to protect someone’s safety, rights, or property.
• Organizational changes, if the Foundation merges with or transfers its assets to another charitable organization, in which case your information would be handled under a privacy commitment at least as protective as this one.
• With your permission, such as when you ask us to publish your name as a donor or sponsor.

4. Donations and payment information

Online donations are processed by [DONATION PLATFORM / PAYMENT PROCESSOR — for example, a nonprofit donation platform or payment provider]. When you donate, you share your payment details directly with that provider, and its privacy policy governs how it handles that information. The Foundation does not receive or store your full card number or security code.

We keep the donor name, contact details, donation amount, and date so that we can acknowledge your gift and keep the tax records the IRS and the State of Ohio require. We will honor a request to give anonymously or to leave your name out of any public recognition.

5. Cookies and analytics

Our website uses cookies, which are small text files stored on your device, and similar tools to make the site work, remember your choices, and learn how visitors use it. We use [ANALYTICS TOOL — for example, Google Analytics, or “no analytics at this time”] to count visits and see which pages are useful.

You can block or delete cookies in your browser settings, though some parts of the site may not work as intended. Our site does not currently change how it works in response to “Do Not Track” browser signals, but we honor browser opt-outs such as Global Privacy Control where the technology supports it. We do not use cookies to build profiles for outside advertising.

6. Email and communications

If you receive our emails, you can unsubscribe at any time using the link at the bottom of each message or by emailing us. We will stop marketing messages promptly. We may still send you transactional messages, such as a donation receipt.

7. Data security and retention

We use reasonable administrative, technical, and physical safeguards to protect information, including access limits and secure, reputable service providers. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security. If a breach occurs that affects your information, we will notify you and the authorities as the law requires.

We keep personal information only as long as it is needed for the purposes in this Policy or as the law requires. Donation and tax records are generally kept for seven years. Inquiries and newsletter data are kept until you ask us to delete them or until they are no longer needed.

8. Your choices and rights

You may contact us at any time to:

• Ask what personal information we hold about you.
• Correct information that is wrong.
• Ask us to delete your information, subject to records we must legally keep.
• Opt out of emails or ask us not to contact you.
• Ask that your donation be recognized anonymously.

We will respond within a reasonable time, normally within 30 days, and may ask you to confirm your identity first. Depending on where you live, you may have additional rights under your state’s law, and we will honor those rights where they apply to us.

9. Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has given us personal information, please contact us and we will delete it. Visitors under 18 should get a parent or guardian’s permission before sharing personal information with us or making a donation.

10. Links to other websites

Our site may link to other websites, such as government resources, partner organizations, and social media. We do not control those sites and are not responsible for their privacy practices. Please read their policies before sharing information.

11. Photos, stories, and veteran privacy

We will never publish a veteran’s or family member’s name, photo, story, or health or service information without that person’s clear written permission. Anyone may withdraw permission at any time, and we will remove the content from our own website and channels as soon as we reasonably can. We cannot control copies already shared by others.

12. Changes to this policy

We may update this Policy from time to time. We will post the new version on this page and change the “Last updated” date. If a change is significant, we will give clearer notice, such as a banner or an email to subscribers. Continued use of the site after a change means you accept the updated Policy.

13. Contact us

Questions, requests, or concerns about this Policy can be sent to: